Resume

2020 - Current

Ghana Customer Service Index

Technology Consultant

Proposed and facilitated the development and deployment of a self-analysing survey platform for the index (www.ghanacsi.org/survey). A technical team team currently manages the platform under my supervision.

2020 - Current

Institute of Customer Service Professionals

Digital Marketing Consultant

Proposed and facilitated the development of the Institute's very first e-learning platform (www.courses.icspghana.com) and currently direct their entire digital marketing strategy.

2017 - 2017

Green Cola

Sales Consultant

Recruited, trained and managed the entire Green Cola sales team in Ghana. I also negotiated retail partnerships deals between Green Cola and top brands like Kizomba Ghana, Accra City Hotel and many others.